“Visa cardholders can now use their Visa cards as we are currently operating at close to normal levels.”
Visa have released a statement after they experienced a “service disruption which is preventing some Visa transactions in Europe from being processed.”
It appears that the issue has now been resolved and that Visa cards are currently “operating at close to normal levels.”
Here’s their statement in full: “Earlier today, Visa had a system failure that impacted customers across Europe. Our goal is to ensure all Visa cards work reliably 24 hours a day, 365 days a year. We fell well short of this goal today and we apologise to all of our partners, and most especially, to Visa cardholders. Visa cardholders can now use their Visa cards as we are currently operating at close to normal levels. The issue was the result of a hardware failure. We have no reason to believe this was associated with any unauthorised access or malicious event.”
Our goal is to ensure all Visa cards work 24 hours a day, 365 days a year. Due to a systems failure, we fell well short of this today. We apologise to all our partners & especially to Visa cardholders. We’re currently operating at close to normal levels. https://t.co/OiZh0fFF2K
— VisaNewsEurope (@VisaNewsEurope) June 1, 2018
Earlier this afternoon, both Bank of Ireland and AIB reassured their customers that cash withdrawals could be made from their respective ATM machines.
This being said, the disruption led to some very large queues at ATMs around Ireland.
We are aware some customers are experiencing Visa debit card issues. This is impacting multiple banks across Europe. We will update when we know more. Cash withdrawals can be made at any BOI ATM.
— Bank of Ireland (@talktoBOI) June 1, 2018
Hi, Visa are currently experiencing a service disruption which is preventing some Visa transactions in Europe from being processed. AIB cardholders can continue to withdraw cash from AIB ATMs using their AIB Visa Card without impact^SD
— AIB (@AIBIreland) June 1, 2018
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